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Friday, February 19, 2010

Green Loans Call Centre Changes Announced


19th February : Changes to the Green Loans Call Centre Changes will occur over the weekend. This message is announced via the 1800 895 076 Call Centre number.

A notice to assessors via the Green Loans Program website explains:

"These new program changes will assist in improving the quality of assessments, and ensure a fair spread of assessments between assessors.

Assessors will be unable to make bookings whilst the call centre is closed. We apologise for any inconvenience.

As soon as we have updated information on program changes and the new call centre arrangements, the Department will contact assessors by email, and where possible by phone. This will occur over the weekend.

Assessments currently booked in the system will proceed as normal. Assessments undertaken to date will be paid.

If you have submitted a contract to the Department to become an assessor, the Department will contact you over the next two weeks to inform you of how the changes will affect you."

Visit Information is edited / supplied by GLP Assessor at 'http://glpassessor.blogspot.com'.

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