Skeletons In The Green Loans Program Call Center

Thank you to the Auditor General's Report for stating what assessors could only assume as the obvious, when being stopped from booking appointments early in 2010. 


Quote "During the six-week period between the resumption of contact centre operations after the Christmas closedown (11 January 2010) and the announced caps on bookings (19 February 2010), the contact centre received 290 798 calls, only a quarter of which entered the queue."

Information is edited / supplied by GLP Assessor at http://glpassessor.blogspot.com.