Green Loans Program Assessors Think Change At The General Election

Green Loans Program assessors 'Think Change', when it comes to the Green Start Program being offered as an alternative career option, by Penny Wong at the Department Of Climate Change .

As an accredited assessor are you going to change your vote at the General Election?

Information is edited / supplied by GLP Assessor at http://glpassessor.blogspot.com.

Green Loans Program Audit Review Reports

The Minister for Climate Change, Energy Efficiency, and Water, Senator Penny Wong has today released three separate reports into the Government’s Green Loans program. The Minister also announced that the Green Loans program would transition into a new Green Start program.

The reports released are:

Independent Inquiry into the Green Loans Program – Review of procurement processes and contractual arrangements by Ms Patricia Faulkner AO.

Internal Audit Review of the Procurement Practices in the Green Loans Program produced by Protiviti.

Review of the Green Loans Program produced by Resolution Consulting Services.

The Department of Climate Change and Energy Efficiency has also released its response to both the Faulkner Inquiry into Green Loans and the Hawke Review into the Home Insulation Program.

The Department of the Environment, Water, Heritage and the Arts (DEWHA) has also provided a response to the Faulkner and Hawke reports.

The reviews can be found on the department's website here.

Information is edited / supplied by GLP Assessor at http://glpassessor.blogspot.com.

Field Force : Dataforce : EnviroSaver Program - Death Of The GLP Assessor!

Field Force : Dataforce : The EnviroSaver Program!

A program delivering 6000 appointments per week!

Exerts from the Dataforce's case studies web page state:

"Enviro Saver is a free program which helps households reduce their environmental footprint, while also saving money. The Enviro Saver program was developed and is delivered by Fieldforce Services, a leading Australian supplier of metering, billing and data management services to utilities and councils. The solution was based in part of Fieldforce's existing ASAP software, a job-scheduling system which had also been custom-developed by Dataforce for use in Fieldforce's call centre. That system was adapted to support coordination of the energy auditors who visit households to advise on energy-saving changes."

"Additional requirements specific to Enviro Saver also had to be built into the new application – such as multiple administrative sites to allow the multiple agents providing services in regional areas to log in and administer their own parts of the system; and the ability for householders to request and schedule their own appointments."

"The system uses an Oracle database with a web-based application that enables the call centre staff to look up the names and address details of inbound calls, schedule retrofit appointments, and assign appointments to energy auditors in the field."

"Dataforce has continued to work closely with Fieldforce to extend the system's capabilities in response to emerging requirements, making incremental improvements to day-to-day business processes.
The success of the system has enabled Fieldforce to expand its activities under the program to other states, and to handle dramatically increased numbers of appointments."

Click on http://dataforce.com.au/casestudies.html to get the full story or,

Book your FREE EnviroSaver Home Health Check TODAY!

Peter Garrett MEDIA RELEASE: Green Loans Program

Yesterday I instructed the Secretary of my Department, to immediately implement an independent external process of inquiry. Specifically in relation to all contractual agreements and procurement processes, entered into during the final design and implementation of the Green Loans program.

That inquiry will build on a process already underway, to immediately audit the assessor accreditation process. And adherence to the terms of the Protocol for Assessor Accrediting Organisations, between the Department and the accrediting organisation.

This is being conducted by external audit firm PricewaterhouseCoopers. The Department is also urgently working to address other specific concerns including call centre wait times, and resourcing.

It clear that some elements of the program are not working as effectively as they should. In particular, it is clear there is room for improvement in relation to the call centre for assessor and householder bookings, as well as to speed up the issuing of household assessment reports.

The Green Loans is a popular program with more than 205,000 household assessments booked to date. And over 140,000 assessments already completed. Many people have also undergone training to qualify as a home sustainability assessor.

The Green Loans program offers the opportunity for households to get advice on the best, most effective ways to improve the energy efficiency of their homes. It is about helping households save money and reduce their environmental impact.

It also offers the chance for people to gain new skills in conducting household sustainability assessments.

The Green Loans program is well on the way to delivering on the commitment to 360,000 household assessments, but I will not hesitate to make any changes necessary to ensure its effective rollout.

On Behalf Of The Hon Peter Garrett AM MP - Environment media releases.